[Skip to Content]

Frequently Asked Questions

What is an Escape Room?

It is fun!  You will be challenged to solve the puzzles, unravel the mystery and escape the room within a limited time.


What is a Game Navigator?

The Game Navigators will introduce you to the game and lead you to your room.  Our rooms have cameras and mics which allow the Game Navigator to monitor play and give appropriate hints when you ask.


What should I bring?

Nothing is required except curiosity and a little competitiveness!


What if my group is too big?

Book 2 rooms or the same room with sequential time slots. Call and we will adjust the time slots so you can play at the same time if possible.


Can I have a birthday party?

Of course!  Monkey Slime is the only room we allow younger inexperienced players without an adult. We have a gathering space for birthday parties for adults and older kids.  Kids enjoy Blue Virus and the Gold Rush with their families and friends.  See age limits below.  Be sure to call so we can set aside tables and chairs in the common area for you.


Is there an age limit?

Children can participate with their families.  Please look at specific rooms for age suitability.  If you have older children, please consider Monkey Slime or the Gold Rush Cabin. Experienced teens love the Blue Virus. We require an adult if any player is 15 or less. Groups of age 16 and up are allowed.  Children under age 10 can participate with their families but will not be able to solve.  An adult per child under age 10 is a good idea.  Ages 12 and up can actively participate and surprise us with their ideas!

​Please call with any questions (325) 650-1755


Will I play with strangers?

If your group is small, you may be joined by others. This allows small groups to experience the fun and challenge of an escape room. If you book or 5 or more players your room will be private. Monkey Slime is always private.

How long does it take?

Your start time allows for a few minutes to complete waivers and for a brief orientation. You will be escorted to your room and time will begin after an introduction by the Game Navigator or a video. You will have 60 minutes to solve or escape and then hours to talk about it!


What if we can't get out in time?

The room will explode, scattering your body parts and staining the carpet. 

No seriously, you will have to live with the emotional pain and humiliation of failure.

Actually, we will let you out with your body and pride intact.  We will even explain any remaining puzzles.  Some groups will be unable to escape within the time limit.  This is all part of the fun.


What if we can't make our scheduled time?

Things happen.  We understand!  Call us and we will find another time that will work.  Please allow us as much time as possible. There is no charge for rescheduling with a reasonable time notice.

If you cancel (rather than changing times) more than 48 hours in advance AND want a refund, there will be a 15% charge due to credit card processing fees and time.  If you cancel less than 48 hours but more than 24 hours in advance, the fee is 25% and cancelation less than 24 hours in advance is non-refundable.  Thank you for understanding.  


What forms of payment do you accept?

We accept cash, debit and credit cards as well as PayPal.  Please pay online in advance to reserve your room or you may pay upon arrival if you call to arrange.


How difficult is it?

Every room is different.  Sometimes it is easier with more people. Communication is a absolute must!  All rooms will have opportunities for everyone to participate.

It will be rare that a group finishes in less than 40 minutes and uncommon for a group to be unable to escape in time.  Some groups just need a little more help. This is all part of the fun.


If I book a room with a small group, will another group join me?

Perhaps. If your booking is for 5 or more players, no one can join you. If you book with under 5, someone may play with your group. We have seen so many positive experiences! It will give you a new appreciation for humanity and is a great way to make new friends.